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Challenge Family’s “best race” cancelled for 2020, offers full refunds

Named the best race in the Challenge series in 2019, organizers have had to cancel this year's Challenge-Peguera Mallorca event

The messaging offers a start contrast. Today Ironman announced that its Maryland events “cannot take place in 2020” and will likely offer athletes a list of alternate options or the ability to transfer their entries to the following year’s event.

Then you have Challenge-Peguera Mallorca, who sent a release today that “reports the cancellation of the edition of the event that was planned for the 17th of October, 2020. A decision that has been made after analysing all circumstances and seeing the impossibility of being able to carry out this important event whilst maintaining the quality standards that have been offered until now.”

Last year the event on the popular Spanish Mediterranean island was named “the best race within the Challenge-Family circuit.

“In addition to the destination, two of the main reasons for this choice were: the extensive offer of amenities for athletes and their families, and a rich programme of parallel activities for all those who come to the destination.”

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Race organizers have chosen not to try and put the event on this year because of restrictions mandated by the government due to the COVID-19 pandemic.

“It is a difficult decision, but also the most responsible and sincere with the participants, since the aim is that Mallorca continues to be a safe destination, and at the present time, mass events increase the risk of large crowds and therefore of infection,” today’s release continued.

While the race will not be a go this year, Mallorca remains an option for tourists and those looking for a training destination.

Refund options

Those unhappy with Ironman’s refund policy will cringe when they see how the Mallorca organizers are dealing with entry and refund options:

As can only be expected, your registration is guaranteed, which is why the options that best suit the needs of each athlete are offered:

  1. 100% refund of the registration fee.
  2. Transfer of the registration fee to the 2021 edition including a FREE CANCELLATION INSURANCE valid until July 1st, 2021.

Next year’s event is scheduled to take place on October 16, 2021.

“Of course, we are sad to have to cancel another event in our series, but unfortunately it is the only right choice,” says Challenge-Family CEO Jort Vlam. “We’re happy that for this race the team is able to offer very fair cancelation options, while we know they are also suffering and are impacted by the situation a lot.”